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Custom Channels Review: Features, Pricing & Alternatives

Custom Channels is an in-store media provider offering Background Music. Known for human-curated playlists with 170+ metadata tags per song. no ai curation — every playlist built by professional music designers., this review covers everything you need to know — features, pricing, pros, cons, and how it compares to alternatives.

Company Overview

Custom Channels is a background music provider specializing in branded playlists and multi-location music management. Every playlist is human-curated by professional music designers, with songs screened for content and tagged with 170+ characteristics.

Services Offered

  • Background Music

Key Differentiator

Human-curated playlists with 170+ metadata tags per song. No AI curation — every playlist built by professional music designers.

Pricing

Custom Channels uses a per-location pricing model. Contact them for a quote based on your specific needs.

Pros

  • Human-curated playlists with 170+ metadata tags per song. No AI curation — every playlist built by professional music designers.
  • Commercial licensing included
  • Professional support

Cons

  • Pricing not always transparent
  • May require long-term contracts
  • Feature set may be more than some businesses need

Alternatives to Custom Channels

  • [Mood Media](/mood-media-review)
  • [Stingray](/stingray-review)
  • [Rockbot](/rockbot-review)
  • [Soundtrack Your Brand](/soundtrack-your-brand-review)
  • [MTI](/mti-review)
  • [QSIC](/qsic-review)
  • [Cloud Cover Music](/cloud-cover-review)
  • [Vibenomics](/vibenomics-review)
  • [SiriusXM for Business](/siriusxm-business-review)
  • [SoundMachine](/soundmachine-review)
  • [Jukeboxy](/jukeboxy-review)
  • [Soundsuit](/soundsuit-review)
  • [Activaire](/activaire-review)
  • [Altaura](/altaura-review)

Frequently Asked Questions

How much does Custom Channels cost?

Custom Channels uses per-location pricing. Contact them directly for a quote based on your location count and services needed.

Is Custom Channels good for small businesses?

Custom Channels targets mid-market businesses. Small businesses should evaluate whether the features justify the investment compared to more SMB-focused alternatives.

What are the best alternatives to Custom Channels?

Top alternatives include Mood Media, Stingray, Rockbot, Soundtrack Your Brand, MTI, QSIC, Cloud Cover Music, Vibenomics, Siri. Compare features and pricing to find the best fit.

Does Custom Channels include music licensing?

Yes, Custom Channels includes the necessary commercial performance rights licenses for music played through their platform.

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